Return Policy

For Unopened and Unused merchandise, we offer a 30 Day Return Policy Window from the original ship date.

(20% Restocking Fees May Apply)

Note: All returns deemed to be buyer remorse and not related to shipping damage or a warehouse shipping error are assessed our standard 20% restocking fee.

Return Shipping is the generally the responsibility of the buyer unless deemed otherwise by ZT’s Auto & Truck Accessories

  • Buyer must contact ZT’s Auto & Truck Accessories before returning any merchandise. We reserve the right to refuse any returns sent back without authorization.
  • For items that have been opened or installed: only the manufacturer’s warranty applies, no refund or return is allowed.
  • If you send back an open, installed, or damaged item it will be sent back to you, and you will be charged for shipping the item back to you.
  • For purchases older than 30 days, ZT’s Auto & Truck Accessories will determine if the return will be allowed and a restocking fee of up to 50% can be applied.
  • We are unable to refund any processing fees when we cancel or refund your order. The original processing fees will be withheld from your refund.
  • No Returns are allowed on Special Order Parts, Tools, and Fuel Components.

Package Refusal Policy

If you need to return an item, you will need to contact us to make arrangements and obtain an RMA#. Refusing a package will not result in it being sent back to our location. We reserve the right to refuse all inbound packages without a prior authorized return arrangement or RMA#.

**Please contact us before returning any products. We reserve the right to refuse returns without prior notification**

**We do not accept returns on tools. Please make sure you are aware of what you are purchasing**

Need help?

Contact us at contactus@ztautotruck.com for questions related to refunds and returns.

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