Our Return Policy starts from the day you accept the merchandise and is valid for 30 days. All packages must be returned in new and resalable condition with all packaging and paperwork, we reserve the right to refuse returns for any reason. Returns can not have been installed or modified in any way. Contact us by email to initiate the return process.
Please note: All products that are special order or marked as non-returnable, can not be returned.
Please Ensure you spend the time to order the correct product, color and fit. We will not accept returns if YOU order the incorrect color or fitment (ie: we shipped correct part that was ordered, but it doesn't fit your vehicle due to wrong year/make/model/engine/transmission) Please ask all questions before placing order.
A: Yes, you will need to contact us first to authorize return. Any return sent back to us without authorization will be rejected.
A: You have 30 days to return the merchandise from the date of delivery.
A: Yes, we charge restocking fees up to 20%. However, if you return a package missing hardware, paperwork, partial product damage or product packaging damaged, we may charge up to 50% restocking.
A: If you're returning a part due to YOUR mistake when ordering, you will be responsible for shipping costs. We will only cover return shipping costs if you received the incorrect part due to it being our fault. A pre-paid return label will be emailed to you.
A: Finding a printer through your neighbors, friends, family and local business should work in most cases. If you've hit a roadblock and still can't print the label, don't worry we have a solution. Contact us and we will mail the return label to you.
A: Pictures are required if the product is damaged, defective, poor fitment or in case you were sent the wrong product. Shipping carriers and warehouses will require picture evidence of the issue. Providing pictures will speed the process in getting a refund/replacement.
A: The pre-paid return label we provide will already have the appropriate return address. If you notice a different return address than the original address, that's okay. Some products are returned to a different warehouse or location for proper return processing.
A: Once your return arrives back and we verify its in resalable condition, we will process your refund. Please allow 3-7 business days for the funds to arrive back to your card.
A: First contact us. We will assist you in any way that we can with getting a repair or replacement. Some manufacturers may require to speak directly with you.
A: These products are custom made to your order specifications and may not be able to be resold to anyone else. Make sure you reach out to us prior to purchasing if you have any questions before placing the order.